Member Related:

 1. Members can consult online customer service before and after logging in. If they are new users who open the webpage through shared connections or scanning codes, they can consult even if they have not registered an account. The system will automatically record the information in the invitation code to remember who it is. Customers who register again after consultation will still automatically register under the original promotion code name.

         2. Members can choose to consult online team managers, independent website administrators, and platform technicians. Before consulting, they must first make sure that relevant questions have been searched for in frequently asked questions that cannot be found.

         3. If you close the browser or exit and enter again, you only need to refresh it again and it will continue to open, and the chat history will be automatically saved every day.

         4. No matter what country the user speaks, the last thing they see will be automatically translated into their native language.

Team managers Independent station managers:

 After logging in to the website, you can open the online customer service workbench. When there is a customer consultation, the person under your name will automatically choose the consultation first. If none is online, it will be transferred to the platform technician for reception. All chat content can be shared and checked with each other for convenient calls. It can also be transferred to other administrators or technicians who are currently online for reception, or multiple parties can be invited to chat. Group chats can be invited.

 Independent station administrators can set whether to start the online client system in the background and under which circumstances to enable it.

 If you want multiple customers, you can set up multiple team leaders to serve them. Everyone will automatically translate into their own native language, making it easy to receive users from all countries around the world.